Unified communications no longer just an option

With tight global economic conditions spilling over into the South African markets, businesses are gearing themselves towards increased pressures on their bottom line. They are in turn placing more emphasis on increasing revenues, thus effective communications is becoming a more strategic element in day-to-day business.

The need for agility and therefore mobility has led to a convergence in platforms and technologies. “Unified communications is no longer a dream, it is a reality and is fast becoming the norm,” says Stefano Mattiello, Executive Head of Enterprise Group at Neotel. “We’ve seen research presented by BMI-T highlighting that business requirements are evolving and the workplace is changing to incorporate a number of locations, which means our methods of communication must evolve as well.”

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