.jpg)
MultiChoice will this week issue a significant software update to its HD-PVR
DStv operator MultiChoice will this week issue a significant software update to its high-definition personal video recorder (HD-PVR) decoder. This follows a stream of customer complaints about the number of bugs that have plagued the new set-top boxes.
Richard Fyffe, GM of new media at MultiChoice, admits that there are more than 100 “known issues” with the HD-PVR.
One of the most serious of the bugs, which will be fixed in this week’s update, causes the decoder to crash when it goes into automatic standby mode. The only way of getting around this bug has been for subscribers to switch off automatic standby, but MultiChoice warns that this reduces the decoder’s lifetime.
Other critical problems include the occasional loss of programmes recorded to the machine’s hard drive and unresponsiveness when pausing, rewinding and fast-forwarding. The system update will be delivered over the air automatically. “This next release will be a step change in quality,” says MultiChoice new media GM Richard Fyffe.
Posts
0 comments
Post a Comment