No reply from Neotel Rep

Still no reply from the Neotel rep from Myadsl, regarding answering specific questions.

Quite a let down, hopefully we will still get a reply.

Survey of Neoflex users

Hi guys,Im trying to assertain the performance of neoflex users compared to prime users. Is there anyone here who on Neoflex that has every experienced speeds of MORE than 240KB/s (this includes burst speed) and a latency of less than 100ms local?According to the FAQ thread posted by Neotel - Neoflex users are supposed to get pings of approx 60ms? Ive never experienced this...I have never had a speed of more than 240 - my ping is about 140ms.

For the rest look at this thread

VOIP gains momentum in SA

The South African voice over Internet protocol (VOIP) market is only just beginning to emerge as a threat to the country's incumbent switched voice service providers.This is according to Gregory Massel, MD of independent telecom service provider, Switch Telecom, who says VOIP providers have yet to place much pricing pressure on the incumbent operators because they handle only a tiny portion of the voice calls in SA.
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"Most large companies, especially those that have big call centre environments, started embracing VOIP years ago as a means of driving down telecom costs," said Massel. "Small and medium businesses (SMEs), however, have yet to make significant use of the technology as a cost-saving strategy."The adoption of VOIP among SMEs has been held back by a number of issues: a lack of awareness about the benefits the technology offers, continued commitment to legacy technologies like least-cost routing (LCR), and poor fixed-line broadband penetration, Massel points out.One reason that VOIP adoption remains low among SMEs is that many of them do not clearly understand the value proposition.

Many of them believe that the cost-savings only accrue for companies that make a significant amount of outbound international calls, says Massel."Many don't realise VOIP allows companies to achieve savings on all phone calls to fixed-line numbers as well as mobile calls and even calls to special numbers, while LCR offerings address only mobile calls," he adds.According to Massel, the VOIP market is now starting to gather momentum and the switch voice operators will not be able to prevent it from impacting their bottom lines for much longer.Obstacles to VOIP adoption have fallen by the wayside over the past few years and VOIP operators now have the ability interconnect with each other as well as fixed and mobile network operators.

They also have the legal right to self-provide infrastructure, positioning them as telcos that can match the service offerings of their rivals."VOIP service providers are now competing with the incumbents on a more equal footing since they can now offer geographic number ranges, the ability for users to receive calls dialled from overseas and other benefits that were once exclusive to Telkom and Neotel," says Massel

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."They can offer all the features of a traditional POTS as well as lower costs and richer functionality. What this means is that VOIP providers will be in an excellent position to capture more voice minutes in the years to come and to put competitive pressure on the mobile and fixed-line operators,“ Massel concludes.

David Lewis, outgoing chairperson of the Competition Tribunal, took to the podium at the Neotel/Mail & Guardian Business Breakfast in Johannesburg on Wednesday morning, to give his own take on the current state of competition in South Africa, which he assesses "with some considerable concern". He talked about why South Africa is up to its knees in the "striking" depth and breadth of cartel conduct, the need for class action against cartels, the pervasive impact on competition of the telecommunications industry, and what is needed to make the Independent Broadcasting Authority of South Africa a more powerful regulator.

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Good WiMax news on its way

ICASA Chairman hints at how WiMax spectrum will be allocated
Last year the Independent Communications Authority of South Africa (ICASA) published its final decision on the awarding of radio frequency spectrum. The document included the selection process of suitable companies, how much spectrum should be allocated to each operator and whether licences will be awarded to national or regional players.On the question of how the remaining WiMax spectrum will be dished out, ICASA decided to allocate 20MHz per operator on a technology-neutral basis, and stipulated that six additional national licences will be issued in the 2.5GHz band.

This decision drew sharp criticism from various industry players, including Intel and Neotel. It was argued that limited spectrum not only increases the cost of providing WiMax services, but also limits the speeds which can be offered to end users.Intel SA’s business development manager, Danie Steyn, said that a 30MHz allocation per company would make far more sense in the local environment. Neotel’s CTO, Angus Hay, agreed: “Neotel is of the opinion that it would not be possible to operate a WiMax wireless access network at maximum efficiency, and pass on benefits if operators are each awarded only 20MHz of spectrum in the 2.5GHz band.”“In particular, this spectrum limit places a limit on the transmission speed possible, which is one of the key benefits of a technology like WiMax to the end customer. Neotel therefore shares the view of many WiMax experts that 30MHz per operator (a re-use factor of 3, with 10MHz per sector, three sectors per base station) is the least required for an operator to build a network to deliver true broadband services to the customer.”

ICASA changes its tuneICASA Chairman Paris Mashile recently indicated that the process for licensing the sought after 2.6 GHz and 3.5 GHz spectrum – typically referred to as WiMax spectrum – will be announced towards the end of July.Mashile provided insight into what is contained in this document, which includes that the spectrum will be technology neutral, that there will be a 30% HDI requirement and that spectrum will initially be handed out on a beauty contest model followed by a spectrum auction.

The first document regarding the awarding of radio frequency spectrum states that a company to which spectrum will be allocated must be minimum 51% black owned with an emphasis on woman in line with broad based BEE. This was widely critisized by industry, and the 30% HDI requirement is likely to be welcomed by industry as a more sensible criteria.One of the most positive developments is that the remaining 120 MHz of 2.6 GHz spectrum is likely to be divided into four 30 MHz portions and allocated to four new licensees.

This is what industry asked for, and ICASA appears to have listened to the operators’ requests.“This sounds very much like the initial process for getting Individual EC(N)S licenses. I’d guess at least 20 operators will make it past the beauty contest phase, which makes the details of the auction very interesting,” said well known telecoms expert Joe Botha.

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For those of you who are wondering how is this blog doing? Since the relaunch of Neotel News blog, here are some of the statistics in the last 7 days.

8 People have voted in our poll so far.

Our Twitter feed now has 12 followers.

We have our own dedicated thread on Myadsl, thank you to the moderators who made the thread sticky. URL

Page impressions 221

Converged communications network operator Neotel on Thursday announced its organisational restructure which would come into effect as of July, owing to the company’s continued growth.Neotel said that the new structure would create more focus as the newly-appointed leadership team would have the opportunity and resources to focus on what needed to be done to meet the organisational goals set for the next financial year.“In light of the ambitious targets for the 2009/10 financial year, a decision had to be made towards shifting gears and aligning the top management structure to take the company where it wants to go,” said Neotel MD and CEO Ajay Pandey.

He added that it was in the best interest of Neotel to change the way the company operated, and move from a business unit structure to a functional structure. “Therefore, Neotel has made new appointments to supplement the existing team as the organisation gears up for growth. The new executives bring to Neotel a wealth of industry experience and will no doubt contribute positively towards achieving our goals,” Pandey said.Outgoing CFO Arun Gupta, would return to India in August, after completing his three-year secondment with Neotel.

Taking over as CFO was Anil Khandelwal, who has over 24-years experience in accounts, finance, mergers and acquisitions, internal audit, materials management and commercial matters. Strategic procurement would fall under the new CFO.The sales and customer service of both the erstwhile enterprise and consumer business units would fall under one division, reporting to the chief sales and customer service officer - Stefano Mattiello, previously executive head of the enterprise business unit. In the past, marketing and product development functions were separate business units, going forward, these would be combined and report into the newly appointed chief marketing officer Jacky Humphries, along with strategy and corporate communications.

Humphries has 17 years of Information Technology (IT) and telecommunications experience. Technology group and IT would report into the Chief Operations Officer, who was still to be appointed.To date, Neotel has run as a largely business unit driven organisation, with the enterprise business unit (EBU), consumer business unit (CBU) and networks business unit (NBU) running almost independently as small businesses within the organisation. Support functions such as legal & secretariat, regulatory and human resources, along with current incumbents would continue to report directly to Pandey.

Neotel said that since its launch in 2006, the company has grown significantly, both from a headcount and customer perspective.

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